Frequently Asked Questions
Have questions about our Gainesville store, student discounts, embroidery, or sister stores? We have answers.
Where is Scrubs by Design located in Gainesville?
Our showroom is located at 4817 SW 34th St, Gainesville, FL 32608, just minutes from the University of Florida campus, UF Health Shands Hospital, and Archer Road. Free storefront parking is available right in front of our doors.
How does your Price Match Guarantee work?
We are committed to providing the best value in North Florida. If you find an identical in-stock uniform (same brand, style, color, and size) priced lower at any authorized retailer or online competitor, simply show us the active listing or ad. We will gladly match or beat that price on the spot.
Do you offer discounts for UF Health Shands & Santa Fe College students?
Yes! We proudly partner with University of Florida colleges (UF Veterinary Medicine, UF College of Pharmacy, UF Emergency Medicine, UF College of Dentistry, UF Physicians, and Santa Fe Healthcare Programs) and Santa Fe College nursing cohorts. Present your active student or hospital ID in-store to receive special cohort discounts on approved scrub colors, warm-up jackets, and badge accessories.
How is Scrubs by Design related to Discount Uniform Store?
Both stores are part of the Kilato Uniform Group family! Scrubs by Design operates as our Gainesville destination with personalized fittings and on-site embroidery, while Discount Uniform Store operates high-volume superstores in Tampa and Lakeland with extended XXS–5XL sizing. Rewards and customer accounts are recognized across our unified family.
How long does custom embroidery take?
Because all embroidery is completed in-house on our commercial embroidery machines right here in Gainesville, standard monograms and clinic logos are typically ready in just 3 to 5 business days. Rush turnaround is available upon request for urgent hospital orientations.
Can I order online and pick up at the Gainesville store?
Absolutely. During checkout, select "In-Store Pickup" as your delivery option. We will prepare your garments at 4817 SW 34th St with zero shipping charges. You can even try them on in our private fitting rooms when you arrive!